Commissions Coordinator

​2018 - present

 

• Resolves commission/compensation queries and providing a day to day administrative support to our internal and external customers.

• Process Advisor Commission Payments such as CSS –Cash Settlement from Fund companies, GIC’s, Cusips, Referrals, Trailers, and Bonds through Cheque Deposits and Bank Clearing.

• Respond to a lot of inquiries internally which help to assist in fielding advisor inquiries and finance related questions.

• Handles Funding Requests where Clients are often reimbursed different fees and we credit the clients account daily as requested from advisors or head office.

• Prepares daily, weekly and monthly reconciliation reports for different accounts related to Business Unit. Ensure that these reports are submitted timely.

• Identify possible adjustments needed as a result of analysis and reconciliation of the accounts.

• Oversee the safe handling of advisor’s compensation and fees. Additional responsibilities include the processing of commission charge back.

• Analyze and resolve commission and accounting discrepancies. 

• Investigate what caused the commission chargeback or payment, which can take anything from a few hours to weeks. 

• Participate in audits and provide documentation, samples and participate in walkthroughs when required.

• Accountable for the timely and effective closure of audit points.

• Prepares and ensures timely and accurate submission of monthly assigned reports.

• Assist in orienting and training new hired employees.

 

 

Business Process Associate

​2014 - 2018

 

• Analyze paperwork request being sent by the client/s, agents or broker dealer, and do the necessary action/s.

• Maintain Service Level Agreement with the Business Unit by making sure that everything in the priority queues are cleared within 24 hours.

• Participate and meet deadlines in special assignments and large projects initiatives across sites without affecting daily goal/performance.

• Accountable in managing all issues and gaps, communicating procedural updates and all other quality deliverable within the team’s scope.

• Handles wide variety of transactions from data entry, consolidation, remediation, and consolidation, up to research, indexing, policy administration and other tasks as may be assigned by management.

• Perform peer-to-peer quality checking on changes that have been validated and serve as a back up to the Quality Analyst.

 

 

Accounting Staff

Oct 2013- Dec 2013

 

• Handles Accounts Receivable and responsible in making Monthly Income Statements.

• Recording daily transactions through journal entries at Balmori System.

• Preparing Monthly Statement of Accounts.

• Keeping all transactions records are updated on company spreadsheets and securing its confidentiality